Our Commitment to Your Privacy

At MindCore Intel, we understand that your personal information is valuable and deserves protection. This privacy policy explains how we collect, use, and safeguard your data when you work with our game graphics and animation development services.

We operate under Taiwan's Personal Data Protection Act and follow international best practices for data security. Our approach focuses on transparency — we want you to understand exactly what happens with your information and why we need it.

Information We Collect

The type of information we gather depends on how you interact with our services. Here's what we typically collect and why:

We also collect some technical information automatically when you visit our website, including your IP address, browser type, and which pages you visit. This helps us understand how people use our site and identify any technical issues.

How We Use Your Information

Your data serves specific purposes related to delivering quality game development services:

• Managing your projects from initial consultation through final delivery
• Communicating updates, milestones, and requesting feedback on work in progress
• Processing payments and maintaining accurate billing records
• Providing technical support and addressing any concerns about deliverables
• Improving our services based on client feedback and project outcomes
• Sending relevant updates about our services if you've opted in to receive them

We don't use your information for automated decision-making or profiling. Every client interaction involves real people making thoughtful decisions about your specific needs.

Information Sharing and Disclosure

We keep your information within our team whenever possible. However, there are limited situations where we might need to share certain details:

• With trusted contractors who help deliver your projects, bound by confidentiality agreements
• With payment processors to handle transactions securely
• With cloud storage providers who help us backup your project files safely
• When required by Taiwan law or to protect our legal rights
• If our business structure changes, your data might transfer to new owners under the same privacy protections

Any third parties who handle your data are carefully vetted and required to maintain the same privacy standards we follow. We don't share information for marketing purposes or sell client lists.

Data Security Measures

Protecting your information is a priority. We use several layers of security to keep your data safe:

• Encrypted connections (SSL/TLS) for all data transmission
• Regular security updates and patches on all our systems
• Access controls that limit who can view your information
• Secure backups stored in multiple locations
• Regular monitoring for unauthorized access attempts
• Staff training on data protection best practices

While we implement strong security measures, no system is completely immune to risks. We continuously evaluate and improve our security practices to stay ahead of potential threats.

Data Retention

We keep your information only as long as necessary for business purposes or legal requirements:

After these periods, we securely delete or anonymize your information. You can request earlier deletion in most cases, though we might need to keep some records for legal compliance.

International Data Transfers

Your data is primarily stored and processed in Taiwan. However, some of our tools and services operate globally, which might involve transferring your information to other countries.

When we transfer data internationally, we ensure adequate protection through:

• Using services that comply with international privacy frameworks
• Implementing additional security measures for cross-border data transfers
• Working only with providers who meet strict data protection standards

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a notice on our website.

Minor updates, like clarifications or formatting changes, might not trigger individual notifications, but we'll always update the "Last Updated" date at the top of this policy.

Continued use of our services after policy changes means you accept the updated terms. If you disagree with changes, please contact us to discuss your concerns or consider whether our services still meet your needs.